Legal Notice

Effective Date: September 13, 2026

Welcome to SmartCart. This Legal Notice applies to your use of the SmartCart website, online store, products, services, content, and related communications.

By accessing, browsing, or purchasing from SmartCart, you acknowledge that you have read, understood, and agreed to the terms and conditions described in this Legal Notice and our other applicable store policies.

1. Business Information

Store Name: SmartCart

Business Address: House No. 1, Block No. 3, Karim Park, Lahore, Pakistan

Phone / WhatsApp: 03224074788

Email: smartcart786@yahoo.com

SmartCart operates as an online retail store offering products to customers through its online platform.

2. Website Use

You may use the SmartCart website for lawful purposes only.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the operation or security of the website.

• Copy, reproduce, modify, or distribute website content without permission.

• Submit false, misleading, or fraudulent information.

• Use automated systems to collect or extract website content without authorization.

• Attempt to damage, disrupt, or compromise the website.

SmartCart reserves the right to restrict or terminate access to the website where we reasonably believe that these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and up to date.

However, product images may differ slightly from the actual product because of:

• Screen settings

• Lighting conditions

• Photography

• Manufacturing variations

• Packaging changes

We do not guarantee that every image, color, description, specification, or other product information will always be completely accurate, current, or error-free.

4. Pricing

SmartCart makes reasonable efforts to display accurate prices on the website.

However, errors may occasionally occur due to technical issues, system errors, supplier changes, or other circumstances.

If a significant pricing error is discovered after an order has been placed, SmartCart reserves the right to contact the customer before processing the order.

We may cancel an order where the displayed price was clearly incorrect or resulted from an obvious error.

5. Order Acceptance

Submitting an order through the website does not necessarily mean that SmartCart has accepted the order.

We reserve the right to accept, decline, limit, or cancel an order for reasons including:

• Product availability

• Incorrect pricing

• Incorrect customer information

• Suspicious or fraudulent activity

• Inability to verify a COD order

• Delivery limitations

• Technical or system errors

If an order is cancelled after payment has been made, any applicable refund will be handled according to our Refund Policy.

6. Cash on Delivery Orders

For COD orders, SmartCart may contact customers through phone or WhatsApp to confirm their order.

We reserve the right to cancel an order if the customer cannot be reached, refuses to confirm the order, provides inaccurate information, or if the order appears suspicious or fraudulent.

Customers are expected to accept and pay for confirmed COD orders at the time of delivery.

7. Intellectual Property

Unless otherwise stated, the content available on the SmartCart website is owned by or licensed to SmartCart.

This may include:

• Logos

• Brand names

• Product descriptions

• Images

• Graphics

• Website design

• Text

• Videos

• Marketing materials

• Other original content

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit SmartCart content without prior written permission, except where permitted by applicable law.

8. Third-Party Content and Services

The SmartCart website may contain links, services, payment systems, courier services, or other features provided by third parties.

SmartCart is not responsible for the content, availability, security, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

9. Website Availability

We aim to keep the SmartCart website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance

• Technical problems

• Server issues

• Internet outages

• Security incidents

• Software updates

• Circumstances beyond our reasonable control

SmartCart is not responsible for losses caused solely by temporary website unavailability, to the extent permitted by applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, SmartCart will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in this Legal Notice is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

11. Privacy

SmartCart may collect and use customer information that is necessary to process orders, provide customer support, arrange delivery, communicate with customers, and operate our online store.

Personal information will be handled in accordance with our Privacy Policy and applicable laws.

Customers should review our Privacy Policy for further information regarding the collection and use of personal information.

12. Fraud and Abuse

SmartCart takes fraudulent activity seriously.

We reserve the right to investigate suspicious orders and take appropriate action where necessary.

This may include:

• Cancelling an order

• Restricting COD access

• Refusing future orders

• Requesting additional verification

• Reporting suspected unlawful activity to the appropriate authorities where legally required or appropriate

13. Changes to This Legal Notice

SmartCart may update this Legal Notice from time to time.

Changes may be made to reflect changes in our business, website, services, legal requirements, or operating procedures.

The updated version will be posted on this page with a revised effective date.

14. Governing Law

This Legal Notice and your use of the SmartCart website shall be subject to the applicable laws of Pakistan, subject to any mandatory rights or protections that apply to consumers under applicable law.

Any dispute will be handled in accordance with the applicable legal procedures and jurisdiction in Pakistan.

15. Contact Information

If you have questions about this Legal Notice or any aspect of our website or services, please contact us:

SmartCart

Address: House No. 1, Block No. 3, Karim Park, Lahore, Pakistan

Phone / WhatsApp: 03224074788

Email: smartcart786@yahoo.com

By using the SmartCart website or placing an order, you acknowledge that you have had an opportunity to review this Legal Notice and the other policies applicable to your purchase.

Thank you for choosing SmartCart.